Privacy policy

BIOSPEKTRA.EU PRIVACY POLICY

This Privacy Policy of UAB “Biomedikos centras” online store biospektra.eu (hereinafter referred to as “We”, “Company”) regulates how the Company processes personal data of its customers and/or visitors (hereinafter referred to as “Users”, “You”, “Your”) and other persons, and ensures the security of Personal Data.

Who are we? Biospektra is a trademark of UAB “Biomedikos centras”, a company that supplies medical equipment, instruments and materials to medical institutions in Lithuania, Latvia and Estonia. We offer our customers the opportunity to purchase the Goods both in our own shop and on our e-shop www.biospektra.eu (hereinafter referred to as the “Website” or “e-shop”). We are the controller of the personal data of our Users when providing our services – the Company’s legal entity code is 304943503, our address is Antakalnio g. 36, 10305 Vilnius, phone +370 700 55 440, e-mail [email protected].

We care about your privacy and the security of your personal data and we are fully committed to processing the data of our Users and others only in accordance with the principles and requirements set out in the Processing of Personal Data. This privacy policy applies in conjunction with our Website Cookie Policy. If you have any questions about the processing of your personal data or would like to receive more detailed information about the processing of your personal data, please contact us [email protected].

WHEN DO WE PROCESS YOUR PERSONAL DATA?

We collect and process your personal data only when it is necessary to achieve our legitimate purposes and when we have a legal basis for doing so. The processing of personal data by the Company may be carried out:

  • Where you have consented to the processing of personal data for the purpose or purposes specified;
  • Where it is necessary for the performance of a contract concluded with you or where it is necessary to take action at your request before the conclusion of the contract;
  • When we are obliged to do so by law;
  • When the processing of personal data is necessary for the legitimate interests of the Company.

WHAT PERSONAL DATA DO WE PROCESS?

When you register on our e-shop and provide us with your personal data, we process:

  • Name, surname
  • Username (which will appear on your account and leaving a review)
  • Email address
  • Password
  • Technical data

Purpose of data processing – User registration in the Online Shop

Legal basis for processing – User consent

Data processing period – 10 years in accordance with the statutory provisions, up to 2 years from the last action in the e-shop in the case of purchases that have not been carried out

 

When you purchase goods in our E-shop we process:

  • Name, surname
  • Telephone number
  • Email address
  • Address
  • Payment data (Bank, payment card or account number – please note that the Company uses the Paysera payment system to process payments and does not directly process your payment data; the payment data is provided by the User to the Paysera payment system, which handles it in accordance with the Paysera Privacy Policy and the Terms of Service. When you make a payment, we receive information from the payment system Paysera or your bank)
  • Technical data

The purpose of the processing is the payment and delivery of the goods purchased by the User in the e-shop (after selecting the delivery service) 

The legal basis for processing the data is the performance of the Purchase and Sale Agreement between the User and the Company

 

When you want to purchase optics used by medical professionals (custom-made glasses for dentists), we handle:

  • Name, surname
  • Age
  • Telephone number
  • Address
  • Visual parameters (visual acuity)
  • Face picture (photo)

Purpose of processing – Ordering of customized optics (professional eyewear)

The legal basis for processing the data is the performance of the Purchase and Sale Agreement between the User and the Company

Processing period – 10 years

 

When you return the purchased item(s), we process:

  • Name, surname
  • Telephone number
  • Address (if you want a courier to pick up the returned item and deliver it to us)
  • Bank account details (for money transfers)
  • Technical data

Purpose of processing – Payment of money for returned product(s)

The legal basis for processing the data is the performance of the Purchase and Sale Agreement between the User and the Company

Data processing period – 10 years after refund

 

When you subscribe to our newsletter (direct marketing), we process:

  • Email address
  • Technical data

The purpose of the processing – Company sales promotion

Legal basis for processing – User consent

Processing period – 3 years or until you withdraw your consent

 

When you apply for a recruitment competition published by the Company, we process:

  • Name, surname
  • Telephone number
  • Email address
  • Address
  • Evidence of your education and work experience
  • Other data and information that you provide in the CV you send us
  • Technical data

The purpose of the processing is the selection of vacancies (checking the suitability of candidates for a specific post)

The legal basis for processing the data is your consent, which you give when you send your curriculum vitae (CV) when applying for a specific position

The period of processing is for as long as the selection is being carried out, and up to 12 months with consent.

 

When you visit the Company’s premises and/or premises subject to video surveillance, we process:

  • Your picture captured by video surveillance cameras;
  • Other physiological signs (e.g. movement/gait patterns)

The purpose of the processing is the protection of individuals and the Company’s assets, the prevention of criminal offences

The legal basis for the processing of the data is the Company’s legitimate interest in ensuring the security of the territory and premises and the security of the persons (employees and visitors of the Company) and property therein

Processing time – 2 weeks from the date of recording

 

Processing of personal data on the Website using cookies

When you visit the Website, we process your IP address, network and location data when you provide it. This data is collected on the basis of your consent, through the use of cookies and other similar technologies. For more information about the cookies used on the Website, please see our Cookie Policy.

Processing of personal data of minors

As stated in our e-shop’s Terms of Purchase, our services may only be used by persons of the age of majority, i.e. persons over the age of 18. If you are a minor aged between 14 and 18, you may use the Online Shop only with the consent of your parents or guardians, or if you have the right to dispose of your income independently in accordance with the requirements of the law. In any case, if you are a minor aged between 14 and 18, we will only process your personal data when you have confirmed that you have the consent of your parents or guardians (by noting this on the Website).

TO WHOM CAN WE TRANSFER YOUR PERSONAL DATA?

We may use third party service providers (data processors) to process your personal data to help us provide services to you: companies providing financial and accounting services, companies providing data center services or website hosting services, companies providing information technology infrastructure services, companies developing, providing, maintaining and developing software, companies providing advertising and marketing services, including newsletter services, and other service providers to whom your personal data is only disclosed insofar as it is necessary for the provision of their services.

The processors we use may only process your personal data in accordance with our explicit instructions or instructions and may not use it for other purposes or transfer it to other persons. In each individual case, only the necessary personal data, i.e. only the personal data necessary for the fulfilment of the specific purpose of the processing or for the provision of the service, are provided to the processor. To ensure the security of your personal data, we only use data processors that are committed and capable of complying with appropriate data security requirements and confidentiality obligations.

WHERE DO WE PROCESS YOUR PERSONAL DATA?

We process your personal data only within the European Union/European Economic Area (EU/EEA). When we process your personal data, we currently transfer it to our partners in third countries, in particular to our partners in Israel and Switzerland, which, on the basis of an eligibility decision approved by the European Commission, are. Adequacy Decision ensures an adequate level of protection in line with European Union requirements. Personal data can be transferred without the need for additional safeguards and without additional conditions – transfers of personal data to these countries will be treated as intra-EU transfers. If we need to transfer your personal data to other third countries, we will inform you before the transfer takes place and we will ensure the lawfulness and security of the transfer (application of the necessary transfer mechanisms and security measures).

WHAT RIGHTS DO YOU HAVE?

As a data subject, you have all the rights set out in the General Data Protection Regulation when you visit the Company or contact [email protected]:

  • to know about the processing of your personal data – to be informed about whether we process your personal data and, if we do, to have access to your personal data;
  • request the rectification of your personal data if you find that the personal data processed is inaccurate – registered Users can rectify their personal data themselves by logging into their account on the Website;
  • request the suspension of the processing of personal data, with the exception of storage, if, after consulting the personal data, it is established that the data are incorrect, incomplete or inaccurate, or if the processing is unlawful;
  • to request the erasure of your personal data (“right to be forgotten”), except where your data is required to be retained in order to comply with legal obligations to which the Company is subject or for the establishment, exercise and defense of legal claims;
  • to object to the processing of personal data where the processing is carried out or intended to be carried out for a legitimate interest pursued by the Company;
  • to receive personal data concerning you that you have provided to the Company, which are processed by automated means and the processing of which is based on consent or contract, in a commonly used computer-readable format, and to transmit them to another controller (right to data portability) where technically feasible;
  • withdraw your consent to the processing of your personal data at any time by notifying the Company in the manner indicated – by clicking the link at the end of the email (in the case of direct marketing) or by sending your request to the Company by email to [email protected];

You can exercise your rights yourself or through representatives. To exercise your rights, you must come to the Company or its place of business (Antakalnio g. 36 in Vilnius) in person and submit your request, or you may submit your request by electronic means to [email protected]. In complying with your request, we have the right and the obligation to verify your identity, which will always be attempted in the simplest and most convenient way for you. You can verify your identity in one of the following ways when making your request:

  • if the request is made directly to the Company, by presenting an identity document to our employee;
  • if you apply by post or courier, you must submit a notarized copy of your identity document with your application;
  • if the request is made by electronic means, it must be signed with an electronic signature or be made from the email address you used to register on our Website.

In case of reasonable doubt as to the identity of the natural person who has made the request, the Company has the right to ask you to provide additional information necessary to confirm your identity (e.g. which goods you have purchased in the last year, etc.).

The request must be clear, state your name, what rights you wish to exercise and the extent to which you wish to exercise them, and how you would like to receive a reply. If you submit your request by electronic means, the information will also be provided by electronic means, unless you request otherwise in advance.

We will endeavour to process your requests and provide you with information as soon as possible, but no later than 30 calendar days from the date of receipt of your request. If, due to certain circumstances, such as the complexity of the request made (if it is necessary to seek the assistance of external processors) or the number of Requests processed by the Company, the Company may not be able to process the request in a timely manner, the processing period may be extended by a maximum of two months, and you shall be informed thereof.

Requests are processed and information and data provided free of charge, but we have the right in certain cases either to refuse to exercise your rights (where the request is unfounded or disproportionate or is repetitive) or to charge for the provision of the information and data depending on the nature of the information provided or of the notifications or actions, the administrative costs of the requested information and data, in accordance with the statutory requirements and the fees set by the Company’s manager (in the case of a clear abuse of your rights, unreasonable and repeated requests for information, data, extracts, documents, etc.).

If you believe that the Company’s actions or omissions violate your rights or legal requirements, you have the right to lodge a complaint with the supervisory authority, the State Data Protection Inspectorate.

VALIDITY OF THE PRIVACY POLICY

This Privacy Policy is approved and effective as of 7 May 2024. We have the right to review and update this Privacy Policy from time to time as necessary. Privacy Policy updates will appear soon on this website.

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